A cloud server where our engineers hold the pager. OS patching, firewall, 24/7 monitoring, backups and the restore, tuning and incident response — all included. Root is still yours if you ask for it.
15-MIN P1 RESPONSE60s MONITORINGWE DO THE RESTOREFREE MIGRATION99.99% NETWORK SLA
Ops feed · mvps-m · last night 0 PAGES TO YOU
01:12Kernel CVE-2026-3311 patched, liveOK
02:40Nightly backup verified, 30-day timelineOK
03:0741 Gbps absorbed at scrubbing edgeOK
03:09Engineer acknowledged in 4 minACK
04:22TLS certificate renewed, 6 domainsOK
05:15PHP-FPM pool retuned, p95 −180 msOK
06:00Malware scan clean, firewall rules currentOK
08:30Night summary sent — nothing needed from youUP
Handled by UK opsYou slept through it
Managed Cloud Server hosting is a private server where we administer the operating system as well as the hardware underneath it. Security patching, firewall and hardening, 24/7 monitoring, backups and restores, performance tuning and incident response are all done by InstaHost engineers in the UK. You get reserved CPU, RAM and NVMe RAID 10 storage without ever having to log in to keep it healthy.
Managed Cloud Servers starts from £13.99/mo, configured to the exact specification you need. Unmanaged starts at the same figure — what you're choosing between is who administers the machine, not the machine. Priority-one incidents get an engineer within 15 minutes. Running on 100% renewable energy since 1996.
We hold the pager
Checks run every 60 seconds. A breached threshold wakes an engineer, not you — and on a P1 that engineer is working it inside 15 minutes.
Same stack. Same steel. The line just sits higher.
Every hosting product is a decision about who fixes what at 3am. Managed moves that line up to just beneath your own work — and here it is, drawn against the unmanaged version of the identical server.
Yours — your sites, your data, your business
Your content and your customersThe thing you actually came here to do. Everything below this line is a cost of doing it, and on a managed cloud server it is our cost, not your evening.
The line — and it sits here
Above: yours · Below: ours, 24/7
Runtime, packages and servicesWeb server, database, PHP, containers, cron. Installed, versioned, kept current and tuned by us. You tell us what you need to run; we make the box run it well.
OS patching and kernel updatesThe single most common cause of a compromised cloud server is this layer left alone. Security patches are applied as they land, not when someone gets round to it.
Firewall, hardening and SSH policyRules written and maintained by engineers, brute-force protection, key policy, malware scanning. Configured properly once, then kept that way.
Monitoring and incident responseChecks every 60 seconds on CPU, memory, disk, services, certificates and response time. A P1 gets a UK engineer in 15 minutes, day or night.
Backups, restores and tuningDaily backups on a 30-day timeline, and we run the restore when you ask. Performance tuning of the web and database layers is ongoing, not a one-off at setup.
Hypervisor, hardware and NVMe RAID 10Reserved resources, not oversold. Enterprise NVMe in mirrored, striped arrays behind a battery-backed write cache. A failed drive is swapped without your instance noticing.
Network, power, DDoS and the building20 Gbps per hypervisor, redundant 100 Gbps uplinks, UPS-backed power, 1 Tbps+ scrubbing, ISO 27001 and ISO 14001 facilities staffed around the clock.
Ours — guaranteed 24/7, UK engineers
Managed doesn't mean locked out.
Ask, and we'll hand you root on a managed cloud server. That's genuinely unusual — most managed platforms lock the operating system entirely, and some won't let you install a different OS at all. The one condition here is honesty about consequences: change something at the OS level that breaks, and we'll still fix it, but that particular fix sits outside the management scope. Most managed customers never ask. The point is that you could.
Read it as an invoice: on unmanaged you also pay in the three layers of your own time. On managed you pay in one.
Someone is doing the OS work, and that someone is on a payroll — that's what you're buying. If you'd rather do it yourself, that's an unmanaged VPS on the same machine, and we'll say so plainly rather than sell you a service you won't use.
The work
What we did while you were asleep.
"Managed" is a word every host uses and few will itemise. These are the six things that actually happen on a managed cloud server, on a loop, whether or not anything is wrong.
EVERY 60 SECONDSWe watch itCPU, memory, disk, running services, TLS expiry and response time. The alert comes from a threshold, not from a customer noticing.Raised by monitoring, not by you
AS THEY LANDWe patch itSecurity updates and kernel fixes applied as they're released. Unpatched packages are how most compromised servers got that way.Verified by an engineer
CONTINUOUSWe defend itFirewall rules maintained, brute-force protection, malware scanning, SSH key policy. Plus 1 Tbps+ of scrubbing three hops upstream.Backed by 1 Tbps+ scrubbing
DAILY, 30-DAY WINDOWWe back it up — and restore itBackups run nightly and are verified, not just written. When you need one back, you ask and an engineer performs the restore.Performed by UK ops
ONGOINGWe tune itPHP-FPM pools, worker counts, database configuration, caching. Tuned against your real traffic, revisited as that traffic changes.Measured at p95 response
15 MIN ON A P1We fix itServer down, unreachable or under attack gets a named UK engineer inside 15 minutes, any hour. Average resolution across all tickets: 24 minutes.Closed with a written note
Four stages and no end state — the loop runs whether or not anything is wrong, which is precisely what you're paying for.
Plans
Three sizes. Published limits.
Identical specifications to our unmanaged plans, because it's identical hardware. Every managed cloud server is built in the configurator, so you price the exact machine you're ordering.
Backups and the restore30-day timeline, we perform it
Performance tuningPHP-FPM, database, caching
Insta Stack CPNo licence fee, ever
Free unlimited migrationsDone by engineers, not a tool
Unlimited mailboxesSpam filtering and SMTP relay
Unlimited SSLIssued and renewed automatically
1 Tbps+ DDoS scrubbingAbsorbed before it reaches you
NVMe RAID 10Battery-backed write cache
Root on requestManaged, not locked out
Prices exclude VAT and are shown in full in the configurator before you check out. Annual is ten months' price for twelve months' hosting. Whichever you choose is what you renew at — no introductory rate, no year-two jump. Insta Stack CP is included; cPanel/WHM and Plesk licences are available separately and we manage those for you too. Unmanaged plans carry the same specifications from £13.99.
Choosing
Which one are you?
There's a right answer per customer and it isn't always ours. Read the column that sounds like your week.
Managed
You'd rather be doing your actual job.
The server is a means to an end, and the end isn't sysadmin work. Pick managed if any of these land.
You don't have a sysadmin, and hiring one costs more than the whole server
You'd genuinely struggle to say when the OS was last patched
An outage at 3am needs somebody else to be awake for it
You run client sites and are quietly the support desk for all of them
You want the restore done for you, not documented for you
You can move between the two later without rebuilding the server or migrating any data — it's the same machine, so switching changes who administers the OS and what you're billed, nothing else. Plenty of customers start managed and go unmanaged once they've hired someone. A few go the other way after one bad month.
Insta Stack CP
A control panel with no licence attached.
Included free on every managed cloud server. cPanel/WHM and Plesk are available as paid licences if you prefer them, and we manage those for you the same way — but nobody has to pay for the privilege of administering their own server.
Sites & domainsAdd sites, point domains, manage DNS and aliases. Unlimited subdomains, full record control.
One-click restoreRoll a site, a database or the whole server back to any of the last 30 days. Or ask us and we'll do it.
Unlimited mailboxesSpam and virus filtering, SMTP relay, forwarders, autoresponders, DKIM. On clustered mail, off your VM.
SSL, automaticallyUnlimited certificates issued and renewed without you thinking about it. Expiry is monitored too.
Staging & cloningCopy a site, break it safely, push it live. Stop testing on the version your customers are looking at.
Malware scanningAutomatic scans with a real alert, plus brute-force login protection, IP blocking and two-factor auth.
Resource reportingWhat's using the CPU, what's filling the disk, what's slow. The same numbers our engineers are looking at.
Team accessPer-user permissions for staff or clients, without handing anyone the root password or a shared login.
The layer nobody argues about
What's underneath you.
Identical to our unmanaged platform, because it is the same platform. The management sits on top of this, not instead of it.
Reserved vCPU
Your cores are allocated to you, not oversold across the node. Sustained load is what a cloud server is for, so we don't price one and deliver a burst allowance.
NVMe in RAID 10
Enterprise NVMe, striped across mirrored pairs, behind a battery-backed write cache. You get the speed of the stripe and the survivability of the mirror.
20 Gbps per hypervisor
Each node lands on a 20 Gbps connection into switches with redundant 100 Gbps uplinks. Headroom is the point: you never sit behind a saturated port.
1 Tbps+ scrubbing
Volumetric attacks are absorbed upstream in real time. Your instance never sees the traffic — and on managed, nobody has to tell you it happened.
Out-of-band console
A VNC console attached below the network layer. You'll rarely need it on a managed plan — it's how our engineers get in when the network won't cooperate.
UPS-backed power
Every server sits behind uninterruptible power in ISO 27001 certified, PCI-compliant facilities, with engineers on site around the clock.
UK and US data centres
Pick London or Dallas at checkout. Data on your server stays in that country — useful when a client contract says it has to.
In-place scaling
More CPU, RAM or disk without migrating to another machine. On managed we schedule the single reboot for a time your traffic won't miss.
99.99% network SLA
Published, contractual and measured against the network you actually sit on — not an aspiration in a marketing footnote.
Network
The path from your cloud server to the internet.
Four hops. On a managed plan, all four of them are ours — including the first one.
Attack traffic is absorbed three hops before it could reach your instance — and on managed, nobody pages you about it.
Storage & recovery
RAID keeps you running. We get you back.
They're routinely confused and they solve completely different problems. You get both — and on managed, you don't drive either of them.
RAID 10 survives a dead drive. It does nothing about a bad DROP TABLE — that's what the 30-day timeline, and an engineer who'll run the restore, are for.
Moving in
We move the server. You approve the switch.
Free, unlimited, and done by engineers rather than handed to you as a tool with a progress bar. From cPanel, Plesk, WHM, StackCP, SiteGround, Hostinger, Fasthosts, Heart Internet or anywhere else.
You tell us where it isCurrent host, panel and credentials. If you've lost the login we'll work from a backup file instead.
We copy everything acrossSites, databases, email, cron jobs, DNS records and SSL. Your existing site stays live and untouched throughout.
You check our copyTest it on a preview URL for as long as you want. Nothing points at us until you say it does.
We cut DNS overTimed with you, usually out of hours. The old host stays reachable until propagation finishes, so there's no gap.
Unlimited means unlimited.
Not "two free migrations" and a quote for the rest. If you're moving forty client sites onto a Managed Cloud Server L, we move forty client sites — it's the same team either way, and charging you per site would just be a tax on switching to us.
Environmental evidence
Renewable since 1996.
A managed cloud server runs whether or not anyone is visiting it, which makes where its power comes from a fair question. Ours has had the same answer for thirty years.
1996
Renewable since
As AMACSYS Networks, Peterborough
1.2
Power usage effectiveness
EU Data Centre Code of Conduct
27001
ISO — information security
Alongside ISO 14001 environmental
15min
P1 incident response
UK engineer, any hour
24min
Average resolution time
Ticket opened to problem fixed
1:1
Trees planted per account
Ecologi — public ledger
Questions
Straight answers.
What is managed cloud server hosting?
It's a private server where we administer the operating system as well as the hardware underneath it. Security patching, firewall and hardening, 24/7 monitoring, backups and restores, performance tuning and incident response are all done by InstaHost engineers in the UK. You get reserved CPU, RAM and NVMe RAID 10 storage — without ever having to log in to keep it healthy. From £13.99/mo.
What's the difference between managed and unmanaged?
Where the line is drawn — not the hardware. Both run on identical InstaHost infrastructure. Unmanaged draws the line at the operating system: we run the hypervisor, hardware, network and DDoS, you run everything from the OS up. Managed moves that line to just beneath your sites and data — we run the OS and the stack on it too.
Both start from £13.99/mo and both are configured to spec. What you're choosing between is who administers the OS, not the hardware or the entry price. See the unmanaged page →
What exactly do you manage?
Seven things, all in the price: OS security patching and kernel updates; firewall configuration and hardening; 24/7 monitoring with an engineer response rather than an email telling you something broke; backups taken daily and restores performed by us; performance tuning of the web, PHP and database layers; incident response including emergency fixes; and free unlimited migrations.
Everything below the OS — hypervisor, CPU, RAM, NVMe RAID 10, network, power, DDoS, data centre — is covered as standard, exactly as on unmanaged.
Do I still get root access?
Yes, on request — which is unusual. Most managed platforms lock the OS entirely, and some won't let you install a different OS at all. We'll hand you root if you ask.
The one condition is honesty about consequences: if you change something at OS level that breaks, we'll still fix it, but that fix sits outside the management scope. Most managed customers never ask. The point is that you could.
How much does managed cloud server cost?
From £13.99/mo, excluding VAT. Every managed cloud server is built in the configurator, so you see the exact monthly and annual price for the specification you've chosen before you check out.
The annual price is ten times the monthly, so twelve months costs the same as ten. Whichever you pick is what you renew at — no introductory rate, no year-two jump. Unmanaged starts at the same £13.99/mo — the difference shows up in the specification you configure, not the entry price.
How fast do you respond when something breaks?
15 minutes on a P1 — server down, unreachable or under active attack — with a UK engineer, 24 hours a day, every day of the year. Across all ticket priorities the average from ticket open to problem fixed is 24 minutes.
Usually you won't open the ticket at all: checks run every 60 seconds against CPU, memory, disk, services, certificates and response time, so the alert comes from a threshold rather than from a customer noticing.
Which control panel do I get?
Insta Stack CP, free on every managed cloud server. Sites, domains, DNS, SSL, email, databases, backups and one-click restores, staging and PHP version switching — with no licence fee.
Prefer cPanel/WHM or Plesk? Both are available as paid licences and we manage them for you identically. SSH-only with no panel is also supported.
Are migrations really free and unlimited?
Yes — and performed by our engineers, not by you with a tool. We move sites, databases, email and DNS from cPanel, Plesk, WHM, StackCP, SiteGround, Hostinger, Fasthosts, Heart Internet or anywhere else.
Your old site stays live throughout and you approve the switch once you've checked our copy. Forty client sites is still free — charging per site would just be a tax on moving to us.
Are backups included, and who does the restore?
Both included. 30-day timeline backups taken daily at platform level, and we perform the restore — you ask, an engineer does it. That's the practical difference from unmanaged, where the backup is included but you drive the recovery yourself.
RAID 10 solves a different problem: it survives a failed drive, not a mistaken command. You get both, and neither costs extra.
Can I switch between managed and unmanaged later?
Yes, both directions, without rebuilding anything. It's the same machine on the same platform, so switching changes who administers the OS and what you're billed — not your data, not your IP, not your uptime.
Customers commonly start managed while a project is young and move to unmanaged once they've hired someone to run it. A few go the other way after one bad month.
Is bandwidth unlimited?
No, and we won't say it is — including on managed, where every competitor does. Managed S includes 2 TB monthly transfer on a 100 Mbps port, Managed M 4 TB on 100 Mbps, Managed L 8 TB on 250 Mbps.
Every host advertising "unlimited" enforces a real ceiling in its acceptable use policy; you just don't find out where until you hit it. We'd rather print the number.
Can I upgrade without rebuilding?
Yes. CPU, RAM and storage scale in place with a single reboot to pick up the new allocation — and on managed we schedule and perform that reboot for you, at a time your traffic won't miss. No migration, no re-imaging, no moving data. Downgrades work too, as long as the disk in use still fits.
Is the platform renewable?
Yes — 100% renewable since 1996. Data centres are ISO 14001 certified for environmental management and ISO 27001 for information security, PCI compliant, running at PUE 1.2 against an industry average near 1.5.
Let someone else hold the pager.
Pick a size, pick UK or US, and we'll move you in for free. If it turns out you'd rather run the OS yourself, tell us and we'll switch you to unmanaged — same server, lower bill.