ALL SYSTEMS OPERATIONAL
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Managed Cloud Servers · Nobody pages you at 3am

We run the metal.
And the machine.

A cloud server where our engineers hold the pager. OS patching, firewall, 24/7 monitoring, backups and the restore, tuning and incident response — all included. Root is still yours if you ask for it.

From £13.99/month Configured to your spec · ex VAT

15-MIN P1 RESPONSE60s MONITORINGWE DO THE RESTOREFREE MIGRATION99.99% NETWORK SLA
Ops feed · mvps-m · last night 0 PAGES TO YOU
  • 01:12Kernel CVE-2026-3311 patched, liveOK
  • 02:40Nightly backup verified, 30-day timelineOK
  • 03:0741 Gbps absorbed at scrubbing edgeOK
  • 03:09Engineer acknowledged in 4 minACK
  • 04:22TLS certificate renewed, 6 domainsOK
  • 05:15PHP-FPM pool retuned, p95 −180 msOK
  • 06:00Malware scan clean, firewall rules currentOK
  • 08:30Night summary sent — nothing needed from youUP
Handled by UK ops You slept through it

Managed Cloud Server hosting is a private server where we administer the operating system as well as the hardware underneath it. Security patching, firewall and hardening, 24/7 monitoring, backups and restores, performance tuning and incident response are all done by InstaHost engineers in the UK. You get reserved CPU, RAM and NVMe RAID 10 storage without ever having to log in to keep it healthy.

Managed Cloud Servers starts from £13.99/mo, configured to the exact specification you need. Unmanaged starts at the same figure — what you're choosing between is who administers the machine, not the machine. Priority-one incidents get an engineer within 15 minutes. Running on 100% renewable energy since 1996.

We hold the pager

Checks run every 60 seconds. A breached threshold wakes an engineer, not you — and on a P1 that engineer is working it inside 15 minutes.

The overnight loop →

We do the restore

Every host includes backups. Far fewer will perform the restore for you at 2am on a Sunday when you've dropped the wrong table.

RAID isn't backup →

Root, if you want it

Most managed platforms lock the OS entirely. We'll hand you root on request — managed doesn't have to mean shut out of your own server.

Where the line sits →

We move you in

Free, unlimited migrations done by engineers, not a tool. Your old site stays live until you've checked ours and approved the switch.

How the move works →
The line

Same stack. Same steel.
The line just sits higher.

Every hosting product is a decision about who fixes what at 3am. Managed moves that line up to just beneath your own work — and here it is, drawn against the unmanaged version of the identical server.

Yours — your sites, your data, your business
  • Your content and your customersThe thing you actually came here to do. Everything below this line is a cost of doing it, and on a managed cloud server it is our cost, not your evening.
The line — and it sits here Above: yours · Below: ours, 24/7
  • Runtime, packages and servicesWeb server, database, PHP, containers, cron. Installed, versioned, kept current and tuned by us. You tell us what you need to run; we make the box run it well.
  • OS patching and kernel updatesThe single most common cause of a compromised cloud server is this layer left alone. Security patches are applied as they land, not when someone gets round to it.
  • Firewall, hardening and SSH policyRules written and maintained by engineers, brute-force protection, key policy, malware scanning. Configured properly once, then kept that way.
  • Monitoring and incident responseChecks every 60 seconds on CPU, memory, disk, services, certificates and response time. A P1 gets a UK engineer in 15 minutes, day or night.
  • Backups, restores and tuningDaily backups on a 30-day timeline, and we run the restore when you ask. Performance tuning of the web and database layers is ongoing, not a one-off at setup.
  • Hypervisor, hardware and NVMe RAID 10Reserved resources, not oversold. Enterprise NVMe in mirrored, striped arrays behind a battery-backed write cache. A failed drive is swapped without your instance noticing.
  • Network, power, DDoS and the building20 Gbps per hypervisor, redundant 100 Gbps uplinks, UPS-backed power, 1 Tbps+ scrubbing, ISO 27001 and ISO 14001 facilities staffed around the clock.
Ours — guaranteed 24/7, UK engineers

Managed doesn't mean locked out.

Ask, and we'll hand you root on a managed cloud server. That's genuinely unusual — most managed platforms lock the operating system entirely, and some won't let you install a different OS at all. The one condition here is honesty about consequences: change something at the OS level that breaks, and we'll still fix it, but that particular fix sits outside the management scope. Most managed customers never ask. The point is that you could.

Diagram comparing where the responsibility boundary sits on managed versus unmanaged. Both columns show the same six-layer stack on identical hardware. On managed cloud server the orange boundary line sits directly beneath your sites and data, so InstaHost runs the application runtime, OS patching and firewall, monitoring, backups and tuning, the hypervisor and hardware, and the network, power and DDoS layers. On unmanaged VPS the gold boundary line sits three layers lower, so you run the application runtime and the OS patching and firewall yourself.
Read it as an invoice: on unmanaged you also pay in the three layers of your own time. On managed you pay in one.

Someone is doing the OS work, and that someone is on a payroll — that's what you're buying. If you'd rather do it yourself, that's an unmanaged VPS on the same machine, and we'll say so plainly rather than sell you a service you won't use.

The work

What we did while you were asleep.

"Managed" is a word every host uses and few will itemise. These are the six things that actually happen on a managed cloud server, on a loop, whether or not anything is wrong.

  • EVERY 60 SECONDS We watch it CPU, memory, disk, running services, TLS expiry and response time. The alert comes from a threshold, not from a customer noticing. Raised by monitoring, not by you
  • AS THEY LAND We patch it Security updates and kernel fixes applied as they're released. Unpatched packages are how most compromised servers got that way. Verified by an engineer
  • CONTINUOUS We defend it Firewall rules maintained, brute-force protection, malware scanning, SSH key policy. Plus 1 Tbps+ of scrubbing three hops upstream. Backed by 1 Tbps+ scrubbing
  • DAILY, 30-DAY WINDOW We back it up — and restore it Backups run nightly and are verified, not just written. When you need one back, you ask and an engineer performs the restore. Performed by UK ops
  • ONGOING We tune it PHP-FPM pools, worker counts, database configuration, caching. Tuned against your real traffic, revisited as that traffic changes. Measured at p95 response
  • 15 MIN ON A P1 We fix it Server down, unreachable or under attack gets a named UK engineer inside 15 minutes, any hour. Average resolution across all tickets: 24 minutes. Closed with a written note
Diagram of the continuous managed operations cycle. Four stages run in a loop: monitor, where checks run every sixty seconds; detect, where a breached threshold raises the alert rather than a customer; respond, where a UK engineer is paged and works a priority-one incident within fifteen minutes; and verify, where the fix is confirmed and the ticket closed with a written note. A dashed arrow returns from verify to monitor, showing the cycle runs continuously, twenty-four hours a day, every day of the year.
Four stages and no end state — the loop runs whether or not anything is wrong, which is precisely what you're paying for.
Plans

Three sizes. Published limits.

Identical specifications to our unmanaged plans, because it's identical hardware. Every managed cloud server is built in the configurator, so you price the exact machine you're ordering.

Managed Unmanaged

Same hardware either side. Unmanaged starts at £13.99/mo — you run the OS.

Managed Cloud Server Hosting

Cloud Server S

A first production server for someone who'd rather not learn iptables this year. Two months free when you pay for a whole year in advance.

Configure Now
  • 1 Core CPU
  • 1 GB RAM
  • 25 GB NVMe
  • 2 TB transfer · 100 Mbps
  • Insta Stack CP included
  • Fully managed · 24/7 UK support

Managed Cloud Server Hosting

Cloud Server L

Several client sites on one box, fully looked after, with one invoice. Two months free when you pay for a whole year in advance.

Configure Now
  • 4 Core CPU
  • 4 GB RAM
  • 75 GB NVMe
  • 8 TB transfer · 250 Mbps
  • Insta Stack CP included
  • Fully managed · 24/7 UK support

On every managed cloud server, at no extra cost:

  • OS patching & kernel updatesApplied as they land, by us
  • Firewall & hardeningWritten and maintained by engineers
  • 24/7 monitoring60-second checks, 15-min P1 response
  • Backups and the restore30-day timeline, we perform it
  • Performance tuningPHP-FPM, database, caching
  • Insta Stack CPNo licence fee, ever
  • Free unlimited migrationsDone by engineers, not a tool
  • Unlimited mailboxesSpam filtering and SMTP relay
  • Unlimited SSLIssued and renewed automatically
  • 1 Tbps+ DDoS scrubbingAbsorbed before it reaches you
  • NVMe RAID 10Battery-backed write cache
  • Root on requestManaged, not locked out

Prices exclude VAT and are shown in full in the configurator before you check out. Annual is ten months' price for twelve months' hosting. Whichever you choose is what you renew at — no introductory rate, no year-two jump. Insta Stack CP is included; cPanel/WHM and Plesk licences are available separately and we manage those for you too. Unmanaged plans carry the same specifications from £13.99.

Choosing

Which one are you?

There's a right answer per customer and it isn't always ours. Read the column that sounds like your week.

Managed

You'd rather be doing your actual job.

The server is a means to an end, and the end isn't sysadmin work. Pick managed if any of these land.

  • You don't have a sysadmin, and hiring one costs more than the whole server
  • You'd genuinely struggle to say when the OS was last patched
  • An outage at 3am needs somebody else to be awake for it
  • You run client sites and are quietly the support desk for all of them
  • You want the restore done for you, not documented for you
See managed plans

From £13.99/mo · you're on this page

Unmanaged

You'd rather nobody touched it.

You know exactly how you want the box configured, and any opinion we install is one you'd have to undo.

  • You're comfortable in a terminal and have been for years
  • You have strong views on distro, kernel and package versions
  • The workload is containers or a custom stack a panel would fight
  • Patching is already in your pipeline, automated and boring
  • You want to keep the management fee and will happily earn it
Go to unmanaged VPS

From £13.99/mo · same hardware

You can move between the two later without rebuilding the server or migrating any data — it's the same machine, so switching changes who administers the OS and what you're billed, nothing else. Plenty of customers start managed and go unmanaged once they've hired someone. A few go the other way after one bad month.

Insta Stack CP

A control panel with no licence attached.

Included free on every managed cloud server. cPanel/WHM and Plesk are available as paid licences if you prefer them, and we manage those for you the same way — but nobody has to pay for the privilege of administering their own server.

Sites & domains Add sites, point domains, manage DNS and aliases. Unlimited subdomains, full record control.
One-click restore Roll a site, a database or the whole server back to any of the last 30 days. Or ask us and we'll do it.
Unlimited mailboxes Spam and virus filtering, SMTP relay, forwarders, autoresponders, DKIM. On clustered mail, off your VM.
SSL, automatically Unlimited certificates issued and renewed without you thinking about it. Expiry is monitored too.
Staging & cloning Copy a site, break it safely, push it live. Stop testing on the version your customers are looking at.
Malware scanning Automatic scans with a real alert, plus brute-force login protection, IP blocking and two-factor auth.
Resource reporting What's using the CPU, what's filling the disk, what's slow. The same numbers our engineers are looking at.
Team access Per-user permissions for staff or clients, without handing anyone the root password or a shared login.
The layer nobody argues about

What's underneath you.

Identical to our unmanaged platform, because it is the same platform. The management sits on top of this, not instead of it.

Reserved vCPU

Your cores are allocated to you, not oversold across the node. Sustained load is what a cloud server is for, so we don't price one and deliver a burst allowance.

NVMe in RAID 10

Enterprise NVMe, striped across mirrored pairs, behind a battery-backed write cache. You get the speed of the stripe and the survivability of the mirror.

20 Gbps per hypervisor

Each node lands on a 20 Gbps connection into switches with redundant 100 Gbps uplinks. Headroom is the point: you never sit behind a saturated port.

1 Tbps+ scrubbing

Volumetric attacks are absorbed upstream in real time. Your instance never sees the traffic — and on managed, nobody has to tell you it happened.

Out-of-band console

A VNC console attached below the network layer. You'll rarely need it on a managed plan — it's how our engineers get in when the network won't cooperate.

UPS-backed power

Every server sits behind uninterruptible power in ISO 27001 certified, PCI-compliant facilities, with engineers on site around the clock.

UK and US data centres

Pick London or Dallas at checkout. Data on your server stays in that country — useful when a client contract says it has to.

In-place scaling

More CPU, RAM or disk without migrating to another machine. On managed we schedule the single reboot for a time your traffic won't miss.

99.99% network SLA

Published, contractual and measured against the network you actually sit on — not an aspiration in a marketing footnote.

Network

The path from your cloud server to the internet.

Four hops. On a managed plan, all four of them are ours — including the first one.

Network path diagram for managed cloud server. Your cloud server, outlined in orange and maintained by InstaHost engineers, connects to a hypervisor with a 20 Gbps connection, then to a switch fabric with two redundant 100 Gbps uplinks, then through DDoS scrubbing rated above 1 Tbps before reaching the internet. Inbound attack traffic is stopped at the scrubbing layer with no action required from the customer.
Attack traffic is absorbed three hops before it could reach your instance — and on managed, nobody pages you about it.
Storage & recovery

RAID keeps you running. We get you back.

They're routinely confused and they solve completely different problems. You get both — and on managed, you don't drive either of them.

RAID 10 storage diagram for managed cloud server. A battery-backed write cache stripes data across two mirrored pairs of enterprise NVMe drives, so either drive in a pair can fail while its twin keeps serving and is replaced without downtime. A note explains that mirrors are not backups: RAID survives hardware failure, backups survive human error, and on a managed cloud server an InstaHost engineer performs the restore for you rather than handing you a snapshot.
RAID 10 survives a dead drive. It does nothing about a bad DROP TABLE — that's what the 30-day timeline, and an engineer who'll run the restore, are for.
Moving in

We move the server. You approve the switch.

Free, unlimited, and done by engineers rather than handed to you as a tool with a progress bar. From cPanel, Plesk, WHM, StackCP, SiteGround, Hostinger, Fasthosts, Heart Internet or anywhere else.

  1. You tell us where it is Current host, panel and credentials. If you've lost the login we'll work from a backup file instead.
  2. We copy everything across Sites, databases, email, cron jobs, DNS records and SSL. Your existing site stays live and untouched throughout.
  3. You check our copy Test it on a preview URL for as long as you want. Nothing points at us until you say it does.
  4. We cut DNS over Timed with you, usually out of hours. The old host stays reachable until propagation finishes, so there's no gap.

Unlimited means unlimited.

Not "two free migrations" and a quote for the rest. If you're moving forty client sites onto a Managed Cloud Server L, we move forty client sites — it's the same team either way, and charging you per site would just be a tax on switching to us.

Environmental evidence

Renewable since 1996.

A managed cloud server runs whether or not anyone is visiting it, which makes where its power comes from a fair question. Ours has had the same answer for thirty years.

1996
Renewable since
As AMACSYS Networks, Peterborough
1.2
Power usage effectiveness
EU Data Centre Code of Conduct
27001
ISO — information security
Alongside ISO 14001 environmental
15min
P1 incident response
UK engineer, any hour
24min
Average resolution time
Ticket opened to problem fixed
1:1
Trees planted per account
Ecologi — public ledger
Questions

Straight answers.

What is managed cloud server hosting?

It's a private server where we administer the operating system as well as the hardware underneath it. Security patching, firewall and hardening, 24/7 monitoring, backups and restores, performance tuning and incident response are all done by InstaHost engineers in the UK. You get reserved CPU, RAM and NVMe RAID 10 storage — without ever having to log in to keep it healthy. From £13.99/mo.

What's the difference between managed and unmanaged?

Where the line is drawn — not the hardware. Both run on identical InstaHost infrastructure. Unmanaged draws the line at the operating system: we run the hypervisor, hardware, network and DDoS, you run everything from the OS up. Managed moves that line to just beneath your sites and data — we run the OS and the stack on it too.

Both start from £13.99/mo and both are configured to spec. What you're choosing between is who administers the OS, not the hardware or the entry price. See the unmanaged page →

What exactly do you manage?

Seven things, all in the price: OS security patching and kernel updates; firewall configuration and hardening; 24/7 monitoring with an engineer response rather than an email telling you something broke; backups taken daily and restores performed by us; performance tuning of the web, PHP and database layers; incident response including emergency fixes; and free unlimited migrations.

Everything below the OS — hypervisor, CPU, RAM, NVMe RAID 10, network, power, DDoS, data centre — is covered as standard, exactly as on unmanaged.

Do I still get root access?

Yes, on request — which is unusual. Most managed platforms lock the OS entirely, and some won't let you install a different OS at all. We'll hand you root if you ask.

The one condition is honesty about consequences: if you change something at OS level that breaks, we'll still fix it, but that fix sits outside the management scope. Most managed customers never ask. The point is that you could.

How much does managed cloud server cost?

From £13.99/mo, excluding VAT. Every managed cloud server is built in the configurator, so you see the exact monthly and annual price for the specification you've chosen before you check out.

The annual price is ten times the monthly, so twelve months costs the same as ten. Whichever you pick is what you renew at — no introductory rate, no year-two jump. Unmanaged starts at the same £13.99/mo — the difference shows up in the specification you configure, not the entry price.

How fast do you respond when something breaks?

15 minutes on a P1 — server down, unreachable or under active attack — with a UK engineer, 24 hours a day, every day of the year. Across all ticket priorities the average from ticket open to problem fixed is 24 minutes.

Usually you won't open the ticket at all: checks run every 60 seconds against CPU, memory, disk, services, certificates and response time, so the alert comes from a threshold rather than from a customer noticing.

Which control panel do I get?

Insta Stack CP, free on every managed cloud server. Sites, domains, DNS, SSL, email, databases, backups and one-click restores, staging and PHP version switching — with no licence fee.

Prefer cPanel/WHM or Plesk? Both are available as paid licences and we manage them for you identically. SSH-only with no panel is also supported.

Are migrations really free and unlimited?

Yes — and performed by our engineers, not by you with a tool. We move sites, databases, email and DNS from cPanel, Plesk, WHM, StackCP, SiteGround, Hostinger, Fasthosts, Heart Internet or anywhere else.

Your old site stays live throughout and you approve the switch once you've checked our copy. Forty client sites is still free — charging per site would just be a tax on moving to us.

Are backups included, and who does the restore?

Both included. 30-day timeline backups taken daily at platform level, and we perform the restore — you ask, an engineer does it. That's the practical difference from unmanaged, where the backup is included but you drive the recovery yourself.

RAID 10 solves a different problem: it survives a failed drive, not a mistaken command. You get both, and neither costs extra.

Can I switch between managed and unmanaged later?

Yes, both directions, without rebuilding anything. It's the same machine on the same platform, so switching changes who administers the OS and what you're billed — not your data, not your IP, not your uptime.

Customers commonly start managed while a project is young and move to unmanaged once they've hired someone to run it. A few go the other way after one bad month.

Is bandwidth unlimited?

No, and we won't say it is — including on managed, where every competitor does. Managed S includes 2 TB monthly transfer on a 100 Mbps port, Managed M 4 TB on 100 Mbps, Managed L 8 TB on 250 Mbps.

Every host advertising "unlimited" enforces a real ceiling in its acceptable use policy; you just don't find out where until you hit it. We'd rather print the number.

Can I upgrade without rebuilding?

Yes. CPU, RAM and storage scale in place with a single reboot to pick up the new allocation — and on managed we schedule and perform that reboot for you, at a time your traffic won't miss. No migration, no re-imaging, no moving data. Downgrades work too, as long as the disk in use still fits.

Is the platform renewable?

Yes — 100% renewable since 1996. Data centres are ISO 14001 certified for environmental management and ISO 27001 for information security, PCI compliant, running at PUE 1.2 against an industry average near 1.5.

Let someone else hold the pager.

Pick a size, pick UK or US, and we'll move you in for free. If it turns out you'd rather run the OS yourself, tell us and we'll switch you to unmanaged — same server, lower bill.

Configure a managed cloud server